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Version 3.0 Bugs
1.
Restoring a Backup to FSPC for Windows
Fixed in 3.52
We have discovered a problem with the restore function in
FSPC version 3.0. This error does not allow you to restore a backup to the
FSPC Program. You will need to update to version 3.01 to correct this
problem. Go to the
Upgrades & Downloads
page to get the Update301 file.
2. Backing Up
to a CD - 'Cannot Update Cursor' error message
Several users have reported problems accessing their data
that was burned onto a CD. You may save your data onto a CD, but you
will not be able to edit it when inside the FSPC program. Saving files
to a CD changes their attributes to Read Only. The FSPC program
requires that the files have an attribute type of Archive. This allows
changes to be made to the files. If you have saved your backup to a CD
and restored it to the FSPC program, you will need to go into the FSPC 3
folder and right-click on each file of type DBF and FPT to change the
attributes to Archive. Also, delete all the CDX type files (these may
be labeled Active Server Document instead).
3.
Problems with
converting from FSPC for MS-DOS version 2.0, 2.01 or 2.01K
Because of the complexity of the information included in
the User Defined Reports, Queries, and Created Letters, these will not
upgrade from FSPC for MS-DOS to FSPC for Windows. You should print a sample
and use that to create the information in the new program.
4.
"Cannot Quit
Visual FoxPro" message when clicking on the X in the top right corner of the
screen
Fixed in 3.522
You cannot exit the program by using the X in the top
right corner of the window. The only way to exit the program is by clicking
on File then selecting Exit. This allows the program to close
the .dbf files and delete the temporary files that FSPC for Windows creates.
5.
Voucher Journal
report total cannot exceed $9,999.99 - Total shows **,***.**
Fixed in 3.52
This is an open bug that will be corrected in a future
release.
6.
Font is too small
on the 3-across labels
This is not a bug in the program. In order to fit long
city names and the Zip +4 code on the 3-across labels, it is necessary to
have a small font. If this is a problem, you do have the option of using the
2-across labels. The 2-across labels use a larger font because there is more
of a printable space. There is NO way to change the font size for ANY
portion of the program. Version 3.02a is expected to increase the
current font size.
7.
Cannot Exit the
program after opening the Reports, Labels, Letters Screen
This was outlined in the Getting Started information that
you should have printed out. The FSPC for Windows program has to run in a
maximized window. This can be set up two ways:
1) Every time you start the program, click on the
maximize window button in the top right of the window.
or
2) RIGHT click on the FSPC 3 shortcut icon on your
desktop, left-click on Properties, left-click on Shortcut, change Run from
Normal Window to Maximized and click OK.
8.
The date in the
ledger window converts to 1900 if the date was entered 00 in version 2
This is an open bug that will be corrected in a future
release.
9.
Error with the
output when printing 1 Across Tractor labels
This is an open bug and has been sent on to the developer.
10.
New Help Screen for Assess Dues
We have incorrect information in the Help Screens for the
version 3.0 program. Assess Dues should read:
Assess Dues
Note: Before billing make sure that your
printer is turned on, that it is online, has a new or serviceable ribbon or
toner cartridge and is loaded with the appropriate billing form. If your
printer develops a jam, you may reprint the job (in its entirety or in part
– see printing topics).
Make certain you have allocated sufficient time for billing processing
and the printing of your bills and notices. Depending on the type and speed
of your printer and the size of your council, it could take hours to
complete the process.
DO NOT SHUT OFF YOUR MACHINE DURING THIS PROCESS OR YOU
WILL PERMANENTLY DAMAGE YOUR DATA FILES.
The quarter to be billed is determined by setting the value for the
current quarter in the Process Member Dues Screen under the
Procedures menu. To run 1st quarter billing, set the current quarter
value to 1st in Billing Quarter on the Process
Member Dues screen. Once this is done, it will automatically
increment quarter to quarter after initial setup, assuming that you
regularly run billing on a quarterly basis.
Depending on the number of billable members in your council, your
computer equipment and other factors, this may take several minutes. Please
be patient.
Remember to back up your system before your run billing. After reviewing
the individual member ledger screens or the printed bills you wish to make
some changes and you can rerun billing. To accomplish this, restore the
database to the point prior to processing billing, make your changes, backup
the database again and re-run billing.
See Also: Backup, Restore, Before you Bill, Class Code, Class Code
Information, Council Setup, Printing Topics
11.
The word
"Anniversary" is spelled incorrectly on the Member Profile Report
This is an open bug that will be corrected in a future
release.
12.
When starting the
FSPC for Windows program, you are asked for a Name and Password
Solution: The default User Name is FSPC and the default
Password is HELLO. After entering this into the system, click on the KofC
icon. Go to Setup and choose System Options and click on Disable Sign on
Screen to place a check mark in that box. If the options are grayed out,
then you need to re-install the FSPC for Windows program. When you
install, be sure to click Cancel when prompted for the DOS
conversion.
13.
Cannot Re-print
the Orders on Treasurer Notice
Fixed in 3.52
This is an open bug that will be corrected in a future
release.
14.
'Group 1 Footer
band too large to fit on page' error when printing the Knight Alert Notice
This error appears to only be a problem for certain
printers. This seems to include ALL HP DeskJet 500 series printers (540,
550, 560C) and some Canon, Lexmark, and Epson InkJet printers. It appears to be a problem
with the driver that those printers use. We installed a driver for a HP 540
and received the error, then installed a basic HP DeskJet driver and did NOT
receive the error message.
If you are receiving this error, install a basic print
driver for your type (HP DeskJet driver) and set this as your default
printer. You should be able to print to either the printer or to a file.
If you have any other information about this error, please
contact FSPC Product Support via e-mail at:
fspc@kofc.org
15.
'Alias Is Not
Found' error when printing reports
This error appears to be caused by a corrupt query
database file. To correct this, download this file
qry.dbf by
clicking on the link, and copy it to your FSPC 3 folder. (My Computer, C,
Program Files, Koc, fspc3). This will replace the existing qry.dbf with a
new file. You will lose any queries that was entered into the system by you.
You then should start the FSPC program then click on Tools and select
Re-build Indexes.
16.
Error in Help
Screen for Labels
The 2 across labels are incorrectly listed in the Help
Screens. The label should be:
2 Across (Avery 5261 or Avery 5161)
4" x 1" 2 across (10 down\20 labels/page)
17.
"Cannot access the
selected table" error when taking a backup
This is not a bug. Make sure that ALL open windows in the
program are closed before you backup your program. This includes Member
Information, Council Transactions, Query Builder, etc.
18.
Program prints all
member payments in the system when printing the Member Payment Trial Balance
This is a problem with the qry.dbf file. Click Here to go
to the FSPC for Windows Download File Library and download the qry.dbf file.
This will replace the old file with a new, clean file. You will have to
re-enter any queries that you added to the program. Finally, go to Tools and
select Rebuild Indexes.
19.
Officers report does not print all
of the Officers chosen for the term
Fixed in 3.52
There are multiple causes for this problem:
1) According to the Laws of the order, Officers can only hold one office at
a time. FSPC will only select one office to print.
2) If the officer held the same office last year, do not
re add the office to that member, just change the year at the top. This
needs to be done when you are adding your officers for the year.
A solution: Change the office
that is not printing to a different "dummy" member, then change it back.
This is appearing to set the officers correctly. You do need to go to the
"dummy" officer and remove the past office from his fraternal screen.
20. Officers
who have transferred, withdrawn, or are deceased still print in the officers
chosen for term
Fixed in 3.52
If one of your officers is no longer an Associate or
Insurance member, you need to change the office to a newly elected officer
BEFORE you change the past officer's type or add a deceased date. If you
changed the officer and the past officer prints, change the past officer's
type or remove the deceased date, change to the current officer, then change
the past officer's Type or re-add the deceased date. If this still
does not work, we may ask you to send in a backup file.
21.
In FSPC version
3.0 and 3.01, the following queries include inactive members and should
contain only active members
Fixed in 3.52
Fourth Degree
First & Second Degree
First Degree
Honorary
Honorary Life
Honorary Only
Birthday Report
To work around this problem, you can build your own
queries. For Field 1select TYPE and choose Associate and Insurance.
The choice for Field 2 depends on the data needed for the query. See
the Queries
help sheet for more information.
This will be fixed in the next release.
22.
When printing the
Bill or 2nd Notice, the ZIP code is not printing
The FSPC was originally designed to allow 28 characters in
the last line of the postal addresses. If your city is more than 12 characters long,
the entire line will be more that 28 characters. Because FSPC is pulling the
information from the individual fields, it will drop the ZIP +4 from the
last line when it exceeds the 28 limit. You can either remove the
+4 from the Zip (this might slow delivery of the bill and is not recommended
by the USPS) or abbreviate the city to 12 characters. The next release
of FSPC is expected to allow for longer city names.
23.
The Council Roster Download I
received does not contain 2nd and 3rd degree dates
Fixed in 3.52
This is a limitation of the program which will be overcome
in a future release.
24.
Council address information is
printing too low on 2nd Notices
Fixed in 3.52
On the 2nd Notices, the council name and address are
printing too low at the top of the page. This sometimes causes the zip
code to print over top of the Amount Enclosed area. This is a bug and
is expected to be addressed with the next release. A work around
solution is to eliminate the council address by going to the Setup
menu and choosing Council. There, delete the address of the
council. If you like, you can type the city and state in the
Address 1 area. Be sure to change the information back to
the way it was after you are finished printing 2nd notices. The
next release is expected to fix this problem.
3/27/2002
25. More than one Notice of Intent to Suspend letter prints for a
member
Fixed in 3.52
When there are two members with the same last name, a Notice
of Intent to Suspend letter prints out for each year they have a transaction
in their ledger. This is a bug and is being looked in to. The
work around solution is to individually select those members who are
experiencing this problem. In the Reports window, with the
Notice of Intent to Suspend letter selected, click on the Member
button and choose the member's name from the list. Then checkmark the
box to the right, Select This Member Only. Now set the output
to the printer and click Run. This will print out one letter
for that member. 4/5/2002
26.
Area Codes do not appear on the Notice of Intent to Suspend letter
Fixed in 3.52
The Notice of Intent
to Suspend letter does not include the area codes for the phone numbers
listed at the top and bottom of the letter. This is an issue that will
be addressed in a future upgrade. 4/15/2002
27. Blank
entries appear in the Service Program Personnel Report
Fixed in 3.52
The Service Program
Personnel Report may print out a position without a member designated as the
holder of that position. This blank listing of a service position
occurs when the member holding that office is deleted from the database.
The position then remains 'stuck..' Please try to first delete the
position from the member's Fraternal screen before deleting the member.
If you are experiencing this problem, send in a backup file to
fspc@kofc.org, providing a brief message
describing the problem. 7/5/2002
28.
Two fields in User Defined Reports not working
Fixed in 3.52
In User Defined
Reports, the fields Tran Paid To/Received From and Transaction
Voucher Number are not set properly. Using these fields in a User
Defined Report results in an error message. We are currently working
to include a fix for this in the next release.
9/10/02 |
